Work at Datamaxx

Current Job Openings

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Datamaxx Applied Technologies, Inc. is seeking dedicated and motivated employees for a career in customer service / technical support and looking to work with one of the leading developers of public safety applications. Candidate must provide exceptional customer service on a consistent basis.
Responsibilities: This position is responsible for the daily front line support of our customers via email and telephone as well as troubleshooting a variety of technical and non-technical issues our customers may experience. The position provides technical support for level one and two escalation issues via helpdesk and performs miscellaneous job-related duties as assigned.

Required Experience: The successful candidate will have knowledge of Windows Operating Systems, SQL, TCP/IP communication and Web/Wireless technologies; experience with documenting procedures in a call tracking system and the ability to troubleshoot and articulate technical procedures as needed. Candidate must have the ability to work well with a team in a fast paced, constantly changing environment and follow instructions from supervisors and senior colleagues. Outstanding customer service skills and a dedication to the customer service experience is a must. The ability to multitask and meet specific goals set by supervisors along with excellent written and verbal communication skills are required.

Must be able to work an after hours rotating on-call shift.

Education: Minimum associate’s degree in information technology or in a discipline related to such or equivalent job experience.

Applicants must pass a FBI Criminal Background investigation and credit check.

This position is located in Tallahassee, Florida.

For immediate consideration E-mail Jobs@datamaxx.com, Apply online at www.datamaxx.com/jobs, or mail a resume with salary history to Datamaxx Applied Technologies, Inc., Attn: HR Manager, 2001 Drayton Drive, Tallahassee, FL An Equal Opportunity Employer (M/F/D/V).
Datamaxx application for employment (.pdf)

For consideration: please e-mail your résumé along with the Datamaxx Application for Employment Form to jobs@datamaxx.com