Datamaxx is seeking dedicated and motivated technical support / customer service specialists looking to work with one of the leading developers of public safety and security solutions. Candidate must provide exceptional customer service on a consistent basis.

Responsibilities: This position is responsible for daily front line technical support of our customers via email and telephone as well as troubleshooting a variety of technical and non-technical issues our customers may experience. The position provides technical support for level one and two escalation issues via helpdesk and performs other miscellaneous job-related duties as assigned.

Required Experience: The successful candidate will have knowledge of Windows Operating Systems, Microsoft SQL, TCP/IP communications and Web/Wireless technologies; experience with documenting procedures in a call tracking system and the ability to troubleshoot and articulate technical procedures as needed. Candidate must have the ability to work well with a team in a fast paced, constantly changing environment and follow instructions from supervisors and senior colleagues. Outstanding customer service skills and a dedication to the customer experience is a must. The ability to multitask and meet specific goals set by supervisors along with excellent written and verbal communication skills are required.

Must be able to work after-hours rotating on-call shift.

Education: Minimum associate’s degree in information technology or in a related discipline or equivalent job experience.

Applicants must pass a fingerprint FBI Criminal Background Check.

This position is located in Tallahassee, Florida.

For immediate consideration E-mail Jobs@datamaxx.com or apply at www.datamaxx.com (about Datamaxx – Careers) or send resume with salary history to Datamaxx Applied Technologies, Inc., Attn: HR Manager, 2001 Drayton Drive, Tallahassee, FL An Equal Opportunity Employer (M/F/D/V).

Senior Software Engineer

Datamaxx is looking for a Senior Software Engineer to help build the next generation of secure, cloud-aware solutions that advance Homeland Security and Public Safety missions across the US and internationally. If you excel in .NET, modern web frameworks, and high-performance SQL Server development and enjoy leading teams and shaping architecture - this role is for you.

What You’ll Do
• Architect and build .NET applications using ASP.NET, C#, and modern JavaScript frameworks
• Lead UI development with HTML/CSS, Bootstrap, and Angular/React
• Design and optimize SQL Server databases, stored procedures, and high-performance queries
• Ensure scalability, security, and performance across mission-critical systems
• Drive API design using RESTful patterns and modern integration practices
• Mentor engineers, lead code reviews, and influence engineering standards
• Drive continuous improvement by participating in Agile planning, enhancing DevOps workflows, CI/CD pipelines, and automated deployments.

What You Bring
• 7+ years of hands-on software engineering experience
• Deep knowledge of .NET/C# and modern web development
• Strong SQL Server expertise with real-world performance tuning experience
• Experience with MVC, SPA architecture, and ORMs (EF Core, etc.)
• Proficiency with Angular or React
• Background in cloud-ready or multi-tenant systems (Azure or AWS)
• Excellent debugging, optimization, and problem-solving skills

Nice to Have
• Mobile development experience (Native, Xamarin, React Native)
• Direct experience with Azure or AWS services
• Familiarity with secure development practices (OAuth2, OIDC, auditing)
• Public safety / justice industry experience is a plus

If you are a passionate Software Engineer looking to work in a collaborative environment where your skills will be valued and developed, we encourage you to apply. Join us in creating innovative software solutions that make a difference.

Datamaxx is seeking a talented, self-motivated Software Engineer to join our dynamic team. The ideal candidate will be responsible for developing high-quality software solutions and contributing to all phases of the development lifecycle.

Responsibilities:
• Design, develop, and implement software solutions using various programming languages and tools such as ASP.NET, C#, JQuery, HTML, CSS, etc.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, efficient, and secure code.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify bottlenecks and bugs and devise solutions to mitigate and address these issues.
• Participate in code reviews and provide constructive feedback to peers.
• Stay up-to-date with emerging technologies and trends in software development.

Qualifications:
• Bachelor's degree in Computer Science or related field
• Proven experience in software development (5+ years)
• Strong .NET / C# experience / Web Development skills
• Experience with front-end technologies and UI development
• Experience with MS SQL Server
• Knowledge of MVC / Entity Framework
• Familiarity with multi-tenant / cloud platforms
• Strong understanding of RESTful APIs
• Knowledge of Agile development environment

Nice-to-have Skills:
• Mobile development
• AWS / Azure
• API Integration experience

If you are a passionate Software Engineer looking to work in a collaborative environment where your skills will be valued and developed, we encourage you to apply. Join us in creating innovative software solutions that make a difference.

Datamaxx is seeking a dependable, hands-on Solutions Engineer to support deployment and implementation of our software solutions across customer environments, including internal cloud infrastructure and Microsoft Azure.

Responsibilities:
• Support software deployments in cloud and on-premise environments
• Configure applications, integrations, and infrastructure components
• Assist with deployments within Microsoft Azure and internal cloud environments
• Perform scripting and configuration tasks as needed
• Troubleshoot technical and integration issues
• Document deployment processes and maintain implementation records

Qualifications:
• Ability to pass a background check (customer requirement)
• 3+ years of experience in system deployment or cloud implementation roles
• Working knowledge of Microsoft Azure (VMs, networking, storage, etc.)
• Experience supporting cloud-hosted systems
• Familiarity with APIs, integrations, and data exchange
• Experience with scripting (PowerShell, Python, or similar)

Bachelor’s degree or equivalent practical experience preferred.

If you are a passionate Solutions Engineer looking to work in a collaborative environment where your skills will be valued and developed, we encourage you to apply. Join us in implementing and supporting innovative software solutions that make a difference.

Datamaxx is seeking an experienced Technical Project Manager to lead the delivery of public safety technology solutions for law enforcement and government agencies.

In this role, you will manage customer implementations of enterprise SaaS platforms, coordinate system integrations with criminal justice networks, and work closely with engineering teams to deliver secure and scalable solutions.

What You Will Do
• Lead customer implementations for enterprise public safety technology solutions
• Coordinate system integrations with criminal justice systems such as Nlets, NCIC, NICS, and state message switches
• Manage project schedules, milestones, and contractual deliverables
• Work closely with engineering, product, and cloud operations teams
• Provide project updates to customer stakeholders and executive leadership
• Identify and mitigate project risks and issues

What We Are Looking For
• 5+ years of experience managing technical software implementations
• Experience working directly with customers and government agencies
• Familiarity with enterprise system integrations or API-based platforms
• Strong communication and organizational skills

Preferred Experience
• Public safety or law enforcement technology
• CJIS or government security environments
• NIEM data exchanges or criminal justice interfaces
• Azure or cloud-hosted SaaS platforms
• PMP or Agile certification